What to do with abnormal transactions

If you don’t receive digital assets even if you paid for long time, of if you don’t get the payment when you sell digital assets for long time, you can click “Complaint” in the order page, provide the necessary message, and submit the complaint. Our customer service team will follow up and help with it.

If you found abnormal case after the transaction is completed, please click the icon in the upper left corner, and

Click “Help Center” in the left bottom.

 

You will find online customer service in the left bottom.